Ground Transportation Podcast
Take your transportation business to the next level.
Kenneth Lucci of Driving Transactions and James Blain of PAX Training share the secrets of growing a successful and profitable ground transportation company. On this podcast, you’ll hear interviews with owners, operators, investors, and other key players in the industry. You’ll also hear plenty of banter between Ken and James.
Learn how you can grow revenue, train your team, drive higher profits, and boost owner income. Subscribe today!
Episodes
101 episodes
100 Episodes Later: The Milestones, Mistakes, and Memories that Shaped the Show
Did you know that only 7% of all podcasts ever make it to their 100th episode?In this special edition of the Ground Transportation Podcast, Ken Lucci and James Blain, along with producer John Tyreman, celebrate this incredible milestone...
The Red Man Also Has Great Heroes: The History, Vision, and Independent Spirit of Crazy Horse
Are you leveraging world-class national landmarks to drive high-ticket bookings and fuel your fleet's growth?In this episode, James Blain sits down with Whitney Rencountre II, CEO of the Crazy Ho...
The 200+ Five-Star Review Engine: Making Your Brand Undeniable | Jomara Gonzalez
How do you build an undeniable brand that commands 32% higher prices without spending a single dollar on Google Ads? In this episode, Ken Lucci sits down with Jomara Gonzalez, founder of
The Death of 5-Star Service: Why 'Good Enough' is Killing The Industry
Are you losing your highest-paying clients because your chauffeurs are acting like rideshare drivers?In this episode, Ken Lucci and James Blain tackle the alarming decline of five-star customer service across the ground transportat...
Bought vs. Earned Sales: Why Your Fleet Should Stop Relying on Google Ads | John DiJulius
Are you burning thousands of dollars a month on Google Ads just to fight for transactional customers? Host Ken Lucci sits down with customer experience legend and author John DiJulius to discuss why the most profitable businesses don't rely on ...
From Flat Renewals to 50% Hikes: How to Take Control of Your Insurance Rates | Joe Madiedo & Tyler Lamer
Why are some operators seeing flat insurance renewals while others are hit with massive 50% rate hikes?In this episode, James Blain sits down with returning guest Joe Madiedo from Professional Insurance ...
The Evolution of the Livery Vehicle: 40 Years of Fleet Strategy with Barry Trabb
Are you relying on a local retail car dealer who views your luxury fleet as just another transaction? In this episode, Ken Lucci and James Blain sit down with Barry Trabb, founder of C...
50,000-Pound Bullets: Chameleon Operators Are a Threat to Highway Safety
How does a motorcoach company with a 33% driver out-of-compliance rate stay on the road? In this wake-up call to motorcoach operators, Ken Lucci sits down with safety expert Tom Holden from The Transportation Advisors to dissect th...
Association Committees That Actually Get Things Done: ABA's Women in Buses and Driving Force
Are you tired of industry committees that do a lot of talking but never actually produce real results?In this episodem, James Blain sits down with Erin Sullivan, CFO of Bloom Tour & Charter Service...
2026 GTO Research Review: Benchmarks, Outlooks, and Perspectives from 236 Operators
Are you leaving millions of dollars on the table at the airport, or risking your entire company on an AI-written manual? Hosts James Blain and Ken Lucci break down the highly anticipated GTO Research Report, which compiled pe...
Finding the CDL Unicorn: Solving the Passenger Endorsement Shortage with Jodie Spencer-Lethgo
Are you struggling to find qualified CDL drivers with a passenger endorsement? On this episode, Ken Lucci sits down with Jodie Spencer-Lethgo from Career Driver to tackle the industry's bigges...
The 2.5% Solution: How the NY Black Car Fund Protects 100,000 Drivers, with Ira Goldstein
How does a single organization provide workers' compensation and vital benefits to over 100,000 independent drivers without charging them a dime?On this episode, James and Ken sit down with Ira Goldstein, Executive Director of the New Yo...
M&A in 2026: The Real Path to a Profitable Exit
Did you know that only 20% of small businesses with under a million in sales ever successfully transition to a second owner?In this episode of the Ground Transportation Podcast, Ken Lucci of Driving Transactions breaks down the hard tru...
Open for Business: How FMCSA Administrator Derek Barrs is Rebuilding the Passenger Division
Are you ready for a new era of accessibility and partnership with the federal government?In this episode, James Blain sits down for a highly anticipated conversation with Derek Barrs, 8th Administrator FMCSA-USDOT, to discuss his vision...
Stop Wasting Ad Spend: Secrets of a Winning Limo Marketing Strategy
Are your DIY Google Ads bleeding your ground transportation business dry?In this episode, Ken Lucci sits down with Mark Petree from Limo Marketer to dissect the biggest digital marketing mistakes ...
UMA Legislative Fly-In: Fighting $5 Million Insurance Threats & Unfair Tolls
What happens when the ground transportation industry takes its fight directly to the halls of Congress?James Blain sits down with UMA President Scott Michael and VP of Legislative Affairs Ken Presley just a week after the UMA Legislativ...
Do Quality Reviews Matter? They’re Deciding Your Company’s Future
Do reviews really matter? The answer could determine the future value of your business.In Episode 84 of the Ground Transportation Podcast, Ken Lucci and James Blain explore how online reviews shape brand equity, customer perceptio...
Stop Trying to Be Everything—It’s Why You’re Not Profitable
Stop trying to be everything to everyone.In this episode, Ken Lucci sits down with Scott Woodruff to unpack a hard truth in the transportation industry: the operators who try to do it all often struggle the most.From fleet decisio...
Autonomous Vehicles: Navigating the Road Ahead
Autonomous vehicles are no longer a future concept—they’re actively being deployed today. So where does that leave the chauffeur and ground transportation industry?In this episode, Ken Lucci delivers a deep dive into the evolving AV land...
A Tale of Two Chauffeurs: Inconsistency Plagues the Industry
Inconsistency isn’t just a problem—it’s costing you business.🎙️ In this episode of the Ground Transportation Podcast, Ken Lucci and James Blaine explore a critical issue facing the industry: service inconsistency...
Waymos Behaving Badly: Real Self-Driving Car Mistakes CAUGHT ON VIDEO
Autonomous vehicles are advancing fast—but they’re not perfect.In this episode, Ken Lucci and James Blain break down real-world examples of Waymo vehicles “behaving badly,” using viral footage and firsthand analysis to expl...
Stop Chasing Cheap Rides: How to Win Affluent Clients Who Actually Spend
On this episode of the Ground Transportation Podcast, host Ken Lucci is bringing a little tough love.If your business isn’t growing, it’s not the market—it’s who you’re targeting.Too many operators are out there figh...
Inside ABA: How a $158 Billion Industry Is Finding Its Voice
The motorcoach industry may be smaller than trucking or tech—but it generates $158 billion in economic activity and supports hundreds of thousands of jobs.So why hasn’t it always had a unified voice?In this episode, James Blain si...
CD/NLA Vegas Recap: The Conversations That Matter for Operators
The CD/NLA Show in Las Vegas brought together operators, technology providers, and industry leaders for several days of networking, education, and discussion about the future of chauffeured transportation.In this episode, Ken Lucci and J...
Retail, Relationships, and Resilience: How Douglas Schwartz Built a Multi-Generational Operation
In this episode, Ken Lucci and James Blain sit down with Douglas Schwartz of Executive Limousine, a self-made industry veteran who went from running small Penny Saver ads in the mid-90s to building ...
